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Shipping & Return Policy

 Shipping & Return Policy

 

If your stove model is in our list, it'll usually be shipped within 2 business days. Otherwise, it'll will take a week to produce and dispatch.


For every customer, we offer a 30-day return policy from the date of delivery. Describe the damage and add a picture so that our team can evaluate it .Please email us at returns@tidystove.com if you need further assistance.

You can order a replacement or refund if the item can be returned.

  • Damage caused by manufacturing or transportation is replaceable or refundable.
  • Wear and tear that occurred during normal use cannot be refunded. Wrinkles that occurred during normal wear. Stains that have occurred as a result of normal wear.
  • Discounted items unfortunately cannot be returned either.

    Shipping Return address:

    Tidystove, Lielirbes street 17a, Riga, LV1046, Latvia